Please notify us within 48 hours to cancel a lesson. A $30 fee applies if we have not received your notice to cancel. For cancelling ICBC road tests booked through our office, a 72 hour notice is required to avoid charges ($30).
A student who has not appeared for his/her scheduled appointment within 15 minutes of the appointed time will be considered a “no show” status and a $30 fee will apply.
If a student is late for a lesson, the lesson start time is still that of the appointed time. If we are not notified of the late arrival after 15 minutes of the appointed time, the instructor will be required to cancel the lesson resulting in a "no show" charge - $ 30.
Training Vehicle Occupants
We primarily offer private lessons between the driving instructor and student. On occasion, a third occupant may be present to enable an agent from ICBC to conduct periodic reviews of our school’s training facilities and practices.
Each lesson is 1.5 hours in duration. Lessons include both driving practice and verbal instruction. Some verbal instructions require the training vehicle to be parked, but actual driving practice time will be no less than 75 % of the total lesson time. Normally, lessons begin at the appointed time and end at the appointed time. However, due to circumstances beyond the instructor’s control, the lesson start time may begin at the time of the instructor’s arrival and end according to the lesson’s duration if it is mutually agreed to by the instructor and student.
Withdrawals and Refunds
Students are entitled to any unused portion of their fees if they choose to withdrawal from a course package. If hours from the course package have been used up, those used lesson hours will be charged at a rate consistent with the price per hour for the package offering those number of hours. For example: A course package of 20 hours has been pre-paid for, and 6 hours have been used up. The six hours of lessons used-up will be calculated not at the 20 hours package price but the package price that offers 6 hours. In this case, that would be the 6 hour package price. If no lesson hours have been used, then a total refund is due less a $ 30 administration fee.
Fees and Packages
Lessons must be paid for in advance. We accept cash, major credit cards or E-transfers. For a detailed list of prices, see Prices/Packages.
ICBC Road test
If you choose to have us arrange the ICBC road test, a consent form must be filled and signed by the student. Vehicle use for road tests are available only for students who have chosen a 5 hour lesson package or more. The road test session is two hours in length: 45 min for a warm-up drive, 15 min. for arriving early, 30 min for the road test itself and 30 min for paper work and the return ride home.
Ace Driving School holds a $ 2000 bond posted with ICBC as required by the Motor Vehicle Act Regulations. In the event of a dispute regarding tuition fees that cannot be resolved between customer and driving school, the customer may pursue the matter with ICBC, Driver Training Industry.
Amended last on September 7, 2020