Company Policies

Cancelling Lessons

Permitted up to two days prior to the appointment time.

Late Cancellation Fee $30

Applies when failing to cancel or reschedule two days prior to the appointment time. Please notify us as soon as possible to avoid paying the "No Show Fee."

No Show Fee $50 

Applies when failing to cancel or reschedule one hour prior to the appointment time.

Refund processing fee 7%

Applies to all refunds after adjustments are made to the package price. Refund requests must be made within one month of the purchase date.

Additional Package/Lesson Purchases

Additional packages or lessons purchased are priced accumulatively, not retroactively.

Training Vehicle Occupants 

We primarily offer private lessons between the driving instructor and student. On occasion, a third occupant may be present to enable an agent from ICBC to conduct periodic reviews of our school’s training facilities and practices (3 total occupants maximum). 

Lesson Times

Each lesson is 1.5 hours in duration.  Lessons include both driving practice and verbal instruction. Some verbal instructions require the training vehicle to be parked, but actual driving practice time will be no less than 70 minutes of the total lesson time. Normally, lessons begin at the appointed time and end at the appointed time.  However, due to circumstances beyond the instructor’s control, the lesson start time may begin at the time of the instructor’s arrival and end according to the lesson’s duration if it is mutually agreed to by the instructor and student.  

Fees and Packages 

Lessons must be paid for in advance. We accept cash, debit, major credit cards or E-transfers. For a detailed list of prices, see Prices/Packages.  

ICBC Road test 

Use of our training Vehicle for road tests are available only for students who have chosen 4 lessons or more. The road test session is two hours in length: 45 minutes for a warm-up drive, 15 minutes for arriving early, 30 minutes for the road test itself and 30 minutes for paper work and the return ride home.

ICBC Bond

Ace Driving School holds a $ 2000 bond posted with ICBC as required by the Motor Vehicle Act Regulations.  In the event of a dispute regarding tuition fees that cannot be resolved between customer and driving school, the customer may pursue the matter with ICBC, Driver Training Industry.      

Amended last on October 31, 2026